Collecting Rent For Your Investment
Collecting rent is straightforward when you have the ideal, on-time-paying tenant. But when challenges arise, you need an expert in your corner. Our deep understanding of tenant law and proper notice procedures is critical for effective rent collection.
For your tenants, we make rent payment easy and convenient through an online tenant portal accessible 24/7. We encourage this online payment method because it ensures we can remit your funds to you faster. The owner portal is available 24/7 for monitoring rent collection status.
When tenants struggle to pay rent we have protocols in place. We will work with tenants to get them back on track with repayment agreements. If a tenant exceeds the grace period or fails to hold up their end of the bargain, we promptly issue late rent notices and collect both the standard rent and the appropriate late fees. In the worst-case scenario—a tenant stops paying rent—we manage the entire eviction process and work swiftly to re-rent your property, minimizing your vacancy time.
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Owner or Renter?
As your Vancouver Multi-Family Property Manager,we take care of everything
As a professional property management company, we can make your property a successful investment. Multi-Family properties are becoming increasingly attractive for investors. Our services include maintenance repairs, tenant screening, leases, collecting rent, and everything in between.
Marketing
We provide an expert market analysis for every property we manage to ensure maximum return on investment.
Resident Screening
We conduct extensive, high-quality screening on all applicants, handling every step to get your investment rented to the right resident in the shortest time possible.
Rent Collection
We ensure you get paid on time. Through our online resident portal, we make paying rent easy for residents and streamline the process for you, including handling late notices, issuing late fees, and direct deposits.
Maintenance
We conduct inspections upon move-in and move-out to document the property's condition and ensure all maintenance issues are addressed promptly. Residents have access to a secure online portal to submit all maintenance requests.
Financial Reporting
It's never been easier to keep tabs on your investment with our detailed financial reporting tools. You can log into your secure owner portal 24/7 to view comprehensive financial reports, monthly statements, vendor bills, income reports, and annual tax statements/1099s.
Eviction Protection
In the unfortunate event that an eviction is necessary, we will shield you from the stress of the process, handle all required notices and assist with navigating the legal process, and promptly re-rent the property.
Other Services
Offered
- Brokerage services
- Full-service property management
- Comprehensive accounting (Accounts Receivable & Payable)
- Property inspections
- Applicant screening
- Eviction coordination
- Investment consulting and sales representation
Why Hire a Professional Multi-Family Property Manager in Vancouver
Save Time
A professional property manager can help save you tremendous amounts of time by taking care of any accounting, tenant relations, legal issues, and operations of your investment.
Minimize Risk
Here at Sterling we are experts in the field and stay up-to-date on relevant laws and regulations. We reduce the risk of making uninformed decisions which can place assets at risk and protect owners from potential lawsuits.
Increase Income
Sterling is actively involved in marketing the property, finding and vetting tenants, and setting competitive rental rates to ensure maximum occupancy and income.
Provide Peace of Mind
We are knowledgeable, experienced, and reliable. We are always available to handle problems with tenants and handle any repairs or property issues that may come up.
Maximize Property Value
We will help you stay in tune with maintenance and renovating needs to ensure your multi-family property stands out. Sterling’s services will put you at ease knowing your property is in good hands.
If you own a mobile home park, apartment complex, duplex, townhouse, or any other multi-unit property, contact us today!
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